TheTrueVaultTheTrueVault
Ghana's Trusted Escrow Platform

Trade safely.
Get paid fast.

TheTrueVault holds funds in escrow until both parties are satisfied — so you never pay for goods you don't receive, or ship goods you don't get paid for.

Estimate a transaction

Protected
Item priceGHS 5,000
Buyer protection fee (2.5%, max GHS 250)+ GHS 125
You payGHS 5,125
No hidden fees Free to register Pay only on success

Built on the rails Ghana already trusts

MTN MoMoTelecel CashAT MoneyPaystackGhana Card KYC
Use cases

Sell anything, safely. From GHS 100 to GHS 10M.

If money and goods change hands, TheTrueVault protects both sides. Six categories cover most of how Ghana trades.

Electronics

Laptops, phones, cameras, audio gear — the most-scammed category on social marketplaces.

iPhones · MacBooks · DSLR cameras

Motor Vehicles

Cars, motorbikes, parts. Inspection-period escrow protects both deposit and final payment.

Used cars · Motorcycles · Spare parts

Real Estate

Reservation deposits and rental security. Released only when keys change hands or terms close.

Rental deposits · Reservations · Land

Freelance Work

Milestone-funded projects so freelancers start with money in trust and clients only release on delivery.

Design · Dev · Writing · Video

Services

Repairs, installations, event work. Buyer pays in, provider gets paid the moment the job is signed off.

Repairs · Catering · Hire

General Goods

Furniture, appliances, fashion, wholesale orders. From GHS 100 deals to bulk B2B.

Furniture · Appliances · Wholesale

How it works

A transaction lifecycle, visualised

Every TheTrueVault transaction follows the same secure, transparent path.

01

Buyer Pays

Buyer sends funds via MoMo or bank. Payment confirmed instantly.

02

Escrow Holds

TheTrueVault locks funds in a segregated trust account. Neither party can access.

03

Seller Delivers

Seller ships or delivers the item. Tracking visible to both parties.

04

Buyer Inspects

Buyer reviews and confirms delivery within the inspection window.

05

Funds Released

Seller receives payment. Transaction closed. Both parties protected.

Dashboard preview

Full visibility.
Zero surprises.

Track every transaction in real time. From the moment funds are deposited to the second they're released — you see everything.

Live transaction timeline with every status update

Escrow balance visible to both buyer and seller

Built-in messaging and dispute evidence upload

Instant notifications via push, SMS, and email

Create your account

thetruevault.com/transactions

MacBook Pro M3

VLT-20483 · K. Ofori

GHS 9,500

Inspection

Toyota Camry 2020

VLT-20471 · B. Mensah

GHS 88,000

Funded

Graphic Design Services

VLT-20459 · S. Tetteh

GHS 2,200

Completed

iPhone 15 Pro Max

VLT-20447 · A. Boateng

GHS 7,800

Pending
4 transactionsGHS 107,500 secured
Features

Built for African commerce

Everything you need to trade safely — designed for the way Africa transacts.

Mobile Money native

Pay with MTN MoMo, Telecel Cash, or AT Money. No bank account needed.

Segregated trust accounts

Funds held with regulated payment partners. TheTrueVault cannot spend escrowed money — only release it.

Full transparency

Both parties see every status update, timeline event, and transaction detail.

Dispute resolution

Built-in disputes with evidence upload, messaging, and admin mediation.

Instant notifications

Real-time push, SMS, and email alerts for every transaction milestone.

KYC verified

Identity verification via Ghana Card and Passport for maximum trust and security.

Testimonials

From buyers and sellers across Ghana

Real people. Real transactions. Real protection.

Verified user

“I've been scammed twice selling on social media. Since switching to TheTrueVault, every deal is clean. Buyers pay, I deliver, funds drop same day.”

KA

Kwabena Asante

Electronics reseller, Accra

Verified user

“Clients used to ghost after delivery. Now they pay into escrow before I start. TheTrueVault changed how I take work.”

AO

Ama Owusu

Freelance designer, Kumasi

Verified user

“Sold three vehicles through TheTrueVault this month. The inspection window gives buyers confidence and I get paid securely every time.”

KM

Kofi Mensah

Car dealer, Tema

No risk, no hidden fees

Start your first transaction in under 2 minutes.

Create free account
Trust & safety

Protected on every side.
Always.

5%

Flat fee. No surprises.

24h

Default inspection window

100%

Funds locked until release

< 1 day

Avg. dispute response

Funds locked until delivery confirmed

Sellers cannot access payment until the buyer confirms receipt or the inspection window elapses.

Dispute protection built in

Raise a dispute, upload evidence, and our team mediates fairly for both parties.

No hidden fees — ever

Flat 2.5% buyer protection fee, capped at GHS 250, shown on top at checkout. Sellers receive the full item price.

KYC verified counterparties

All users are identity-verified via Ghana Card or passport before transacting.

FAQ

Questions buyers and sellers ask

Straight answers, no fine print.

You raise a dispute from the transaction screen. Funds remain locked in escrow — the seller cannot touch them. Our team reviews evidence from both sides and either releases the funds back to you, or holds them pending further proof. You are never out of pocket while a dispute is open.

Still have a question? Email support@vaulta.africa

Trusted escrow for every deal

Ready to trade without the risk?

Join buyers and sellers across Ghana who choose TheTrueVault to protect every transaction.

Get started — it's freeView pricing
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